Reference

What You Agree To When You Play With Us

These Terms & Conditions set the ground rules for every account on betrivers — from how you fund your wallet using PayPal, Venmo, or Play+ to how disputes get resolved.

Account eligibility by state lawPayPal, Venmo & Play+ payment rulesWithdrawal & verification processAccount suspension policyHow to contact us with questions
betrivers What You Agree To When You Play With Us
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these Terms & Conditions raises a question — whether it's about a payment hold on your Play+ card, a verification step blocking your PayPal withdrawal, or a clause you'd like clarified — our account support team can walk you through it. Availability and response times depend on volume, but we make every effort to resolve terms-related inquiries within one business day.

Live Chat Start a live chat session directly from your account dashboard. It's the quickest path for terms questions tied to active transactions like a Venmo payout hold.
Email Support Send a detailed message to our support address for complex terms questions, account-access disputes, or written confirmation of a policy interpretation.
Help Center Our Help Center contains the full published text of these Terms & Conditions along with a searchable clause index — useful before you reach out to an agent.
HOW WE HANDLE YOUR DATA

Account Security and Data Practices Under Our Terms

These Terms & Conditions don't just cover wagering — they also define how we handle your account data, what we store, and how long we keep it. Our security practices and retention policies are part of the agreement you enter when you register.

Data Retention We retain account and transaction records for as long as required under applicable state regulations. You may request a summary of your stored data through account support at any time.
Cookie Policy Cookies help us maintain your session and recognize your device across visits. Our Terms link to our Cookie Policy, which you can review or opt out of through your browser settings.
Account Security Your account is protected by SSL encryption and two-factor authentication. Under these terms, you're responsible for keeping your login credentials private and reporting unauthorized access promptly.
Requesting Changes To update personal details — name, address, linked PayPal or Venmo account — submit a request through live chat or email. Some changes require re-verification of your identity before they take effect.

Common Questions About Our Terms

These are the questions our account team fields most often about the Terms & Conditions. If yours isn't here, live chat is the quickest way to get a direct answer.

No. Access to betrivers depends entirely on your state's laws. These terms only apply where online gaming is permitted under applicable state regulations and you are in an eligible state.

We post the updated version to this page and note the revision date. Continuing to use your account after a change is posted means you accept the revised terms, so we recommend checking periodically.

Yes. We may suspend or close an account that violates these terms, including cases of identity fraud, multi-accounting, or attempting to use payment methods like PayPal or Play+ in prohibited ways.

Withdrawals via PayPal or Venmo require that your payment account name matches your verified betrivers account name. Unverified accounts may have withdrawals held until identity documents are reviewed and cleared.

Under our Terms, you can request a copy of transaction and account data held on file. Submit that request through email support; we'll confirm receipt and respond within the timeframe required by applicable state rules.

Reach out through live chat or email support with your account ID and the specific clause you believe was misapplied. Our team will review the case and respond in writing with an explanation or resolution.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.