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How betrivers Handles Your Personal Information

Your privacy matters to us, and this policy explains exactly what data we collect when you open an account, make a deposit through PayPal, Venmo, or Play+, and use our platform in states where access is permitted by local law.

Clear data collection disclosurePayPal, Venmo, Play+ payment data coveredState-by-state access transparencyYour rights, your requestsNo fine print surprises
betrivers How betrivers Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Privacy Request Email Send a written data request or deletion inquiry to our privacy email. We respond within the timeframe required by applicable state law and confirm receipt by return email.
Live Chat Support Our live chat channel handles account-level privacy questions — including how to update personal details, remove a linked PayPal or Venmo account, or flag a data concern.
In-App Account Settings From the account settings screen on mobile or desktop, you can review and update your contact information, manage communication preferences, and unlink payment methods directly.
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Encryption in Transit and at Rest

All data moving between your device and our servers is encrypted using SSL. Stored records — including payment method references and identity documents — are held in secured environments with restricted internal access.

Cookie Use and Preferences

We use cookies to keep you logged in, remember your payment preferences, and analyze how you navigate the platform. You can adjust cookie preferences in your browser settings at any time without closing your account.

Retention and Deletion Timelines

We keep your account data for as long as your account is active and for the period required by state law after closure. Once that window passes, identifiable records are deleted or anonymized on a rolling schedule.

Third-Party Data Sharing Limits

Data is shared only with processors needed to complete your transaction — PayPal, Venmo, Play+ — and with identity verification partners required by state-level compliance rules. No data is sold to advertisers.

Privacy Policy Questions We Hear Most Often

These are the questions we get from account holders in Philadelphia, Chicago, and across every eligible state where our platform operates. If your question isn't here, reach out through live chat or our privacy request email and we'll respond directly.

We collect your name, date of birth, address, email, and payment method details — including any linked PayPal, Venmo, or Play+ account — plus device and session data needed to verify your identity and secure your account.

No. We do not sell your data to marketers or data brokers. Payment processors like PayPal and Venmo receive only the data needed to process your specific transaction, nothing more.

Email our privacy team with your account email address and a written request. We'll confirm receipt and provide your data within the timeframe required under your state's applicable privacy rules.

Yes. Submit a deletion request through our privacy email or live chat. We'll close your account and remove identifiable data once any legally required retention window under state law has passed.

We use cookies for session management, payment preference memory, and platform analytics. You can limit or block non-essential cookies through your browser settings; this won't affect your ability to log in or transact.

All transactions travel over SSL-encrypted connections. We store only a reference token for your PayPal or Venmo account — never your full credentials — and that token is held in a secured, access-restricted environment.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.